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Expert methods, applied to your exact message: what's really going on, and what to say next.

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Conflict Resolution Guides & Negotiation Templates | Resolve the Disputes

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Conflict resolution library

Practical guides and example replies for the messages people find hardest to answer, from exes and landlords to bosses, family and neighbors.

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Housing guides

Housing
How to ask for your deposit back when your landlord won't return it
A calm, firm message template for getting your security deposit back, and what to include so it is taken seriously.
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Housing
How to get an unresponsive landlord to make repairs
Turn repeated, ignored requests into a dated written record with a clear deadline.
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