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Expert methods, applied to your exact message: what's really going on, and what to say next.

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Conflict Resolution Guides & Negotiation Templates | Resolve the Disputes

Guides

Conflict resolution library

Practical guides and example replies for the messages people find hardest to answer, from exes and landlords to bosses, family and neighbors.

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Community
Essentials
Exes & Co-parenting
Family
Harassment & Safety
Housing
Neighbors
Workplace

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Workplace
How to deal with a difficult boss without risking your job
Clarify expectations in writing, push back on substance, and protect yourself if it turns unfair.
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Exes & Co-parenting
BIFF responses: how to reply to a hostile message (with examples)
Brief, informative, friendly and firm: the reply style many family lawyers and mediators recommend for high-conflict people.
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Neighbors
How to talk to a neighbor about a barking dog or pet mess
How to raise a pet problem specifically and calmly, and what to do when a neighbor says it isn't happening.
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How to handle a property line or HOA boundary dispute

Settle where the line is with documents, not memory, and keep every message fit for an HOA board or a surveyor to read.

Exes & Co-parenting

The grey rock method: examples for texting a difficult ex

How to answer a high-conflict ex with short, calm messages that give them nothing to react to.

Exes & Co-parenting

How to respond when your ex threatens custody by text

A custody threat by text is a pressure tactic. How to answer it calmly, protect your position, and give it nothing to work with.

How to reply to an angry message without making it worse

Five steps for answering a furious text or email calmly, from anyone.

What not to put in writing during a dispute

The seven kinds of message that most often come back to haunt people in divorces, rental disputes and workplace conflicts.

How to reply to a passive-aggressive text from family

What to say when a parent, sibling or in-law sends a message with a sting in the tail.

How to respond to a guilt trip without giving in

Recognize guilt-tripping, and reply with warmth and a clear boundary.

How to ask for your deposit back when your landlord won't return it

A calm, firm message template for getting your security deposit back, and what to include so it is taken seriously.

What to say when your boss reverses a remote or flexible work agreement

A calm, professional way to push back when a working arrangement you rely on is suddenly withdrawn.

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